When you use Oasira devices, they may collect environmental and usage data — like temperature, motion, or lighting activity. This information stays private and encrypted and is used only to power features you enable, such as adaptive lighting or energy-saving schedules. None of this data is shared with advertisers or external partners without your explicit permission.

Protecting your personal information is one of our top priorities. We understand that your smart home data isn’t just technical — it’s part of your private life, and it deserves the highest level of care. Oasira uses advanced encryption methods both at rest and in transit to make sure your data is inaccessible to unauthorized parties. We also employ strict internal access controls: only a limited number of trained professionals can access sensitive information, and only when it’s necessary to help you. Regular audits, monitoring systems, and real-time threat detection allow us to respond quickly to potential vulnerabilities or breaches. We treat security not as a one-time solution but as an ongoing responsibility, evolving our protocols as threats evolve — so your peace of mind can keep up with your technology.

Oasira stores your personal and device-related data on secure servers located in trusted data centers within the European Union or the United States, depending on your region. These servers are managed by top-tier infrastructure partners who are fully compliant with global data protection standards, including GDPR, CCPA, and ISO certifications. Whenever possible, we localize data storage to minimize transfer risks and improve system performance. We do not use unvetted third-party storage or allow any data to be transferred to jurisdictions without adequate legal protection. In cases where limited cross-border transfers are necessary — such as for technical support — we implement strict contractual safeguards and encryption layers to preserve your privacy across borders.

We retain your personal data only as long as it’s necessary for the purposes outlined in this policy — and never longer than needed. For example, your account information stays active while you’re using our services, and is deleted or anonymized if your account becomes inactive or is closed. Data linked to billing, compliance, or legal records may be held longer, depending on statutory requirements. Usage data from your devices may be kept to maintain service continuity, but we regularly review and minimize what’s stored. You also have full control — you can request deletion at any time, and we’ll honor it within the timeframes mandated by law. We design our systems to respect your lifecycle as a user, making sure we don’t hold on to what’s no longer relevant.

You have full rights over how your data is accessed, used, and shared — and we make it easy to exercise them. At any time, you can request to view the information we hold about you, correct inaccuracies, or ask us to delete your profile entirely. You can also restrict or object to certain types of data processing, like marketing communications or behavioral analytics. These rights apply whether you’re in the EU, US, or other regions with modern data protection laws. Inside the Oasira app, we provide clear settings to manage your data preferences, disable tracking features, or disconnect devices you no longer use. And if you need help or clarification, our support team is ready to guide you through the process — no hidden steps or confusing language.

Our website and app use cookies and similar technologies to deliver essential functionality, personalize your experience, and gather insights to improve performance. Some cookies are strictly necessary — they allow you to log in securely, keep your session active, or remember your settings. Others help us understand how users navigate our site or interact with features, so we can refine our design and communication. You have full control over your cookie preferences and can adjust them through your browser or app settings at any time. We do not use cookies to track you across other websites or sell that information to advertisers. Instead, our goal is to create a smart, respectful environment — both online and offline — where your choices guide how your data is handled.

Every piece of data we collect is processed under a valid legal foundation. In many cases, we rely on your explicit consent — for example, when you opt in to voice recognition or agree to receive updates. Some data is processed because it’s essential to the services we provide, such as connecting devices or managing your user account. In other situations, we may rely on legal obligations (like tax compliance) or legitimate interests (like improving app performance or preventing fraud). Wherever we apply these grounds, we always consider your privacy first and foremost. We assess necessity, proportionality, and fairness in every case — so that data is processed with purpose, not as a default.

Oasira is designed for use by adults and households, not children under the age of 16. We do not knowingly collect personal data from children, and we do not design our services to target or track minors. If you're using Oasira as part of a family setup, we recommend assigning device access carefully and using any available parental controls. If we learn that we’ve unintentionally collected information from a child, we will delete it immediately and notify the relevant user or guardian. If you’re a parent or guardian and believe a child’s data may have been shared with us, you can contact our Privacy Office directly to request its removal and get guidance on managing access safely within your home.

If you have any questions, concerns, or requests regarding your data, we encourage you to contact our dedicated Privacy Office. We take every inquiry seriously and aim to respond within a reasonable timeframe. Whether you want to review your data, report a concern, or just better understand how Oasira handles your information, we’re here to support you.